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Teqnos Call Center Solutions

Our group of experienced English-speaking professionals is ready to be part of your team, delivering call center solutions from our San Jose, Costa Rica offices:

  • Outsourced call center operations, as well as startup and management of call center operations owned by the client

  • Turn-key fast-track startup of new call center facilities

  • Rapid provisioning of agent stations, networks, VOIP, and other infrastructure

  • Agent recruitment, selection, and training

  • Quality-driven functional and operational management of the call center, to meet and exceed client requirements.

  • Managed administration, HR, payroll and other services, in accordance with best practices and Costa Rican requirements

  • Software Development and Quality Assurance

  • Customer Service and Product Support

Call us today at (305) 396-4386 so that we can begin our assessment of your organization's call center needs.

You will benefit from our extensive experience with U.S. companies, and our cost-effective service delivery based on North American standards of quality and customer service.

 

 

 

 

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